Top UX/UI Design Agencies for Telecommunications

Clay

Clay is a San Francisco-based UX/UI and branding agency that leverages AI to design scalable, user-centric digital products and experiences.

Mission Control

Mission Control is a UX/UI and web design agency that uses AI to build sleek, strategic digital experiences for fast-growing startups.

Momentum Design Lab

UX/product innovation consultancy focused on AI-powered, data-informed product design.

Work & Co

A design and technology studio that partners with visionary teams to build game-changing products, brands, and websites.

Frog

Global design and strategy firm known for user-centered design in products, branding, and digital transformation.

IDEO

NYC design & production studio building scalable identities and producing photo/video & merch.

Huge

A global experience agency that helps brands create meaningful digital experiences, combining strategy, design, and technology to drive business growth.

Code and Theory

A digital-first creative agency that designs best-in-class products and brand experiences, helping clients drive purposeful change and thrive in a time of digital disruption.

Instrument

A creative agency specializing in digital experiences, offering services in brand strategy, design, and technology development.

Selection process

We carefully research and evaluate each agency based on creativity, UX strategy, design execution, client results, and industry reputation. Our selection process highlights studios that consistently deliver user-centered, high-impact digital experiences.

Portfolio Quality

Reviewed for originality, consistency, and user-focused design.

Process Transparency

Selected agencies follow clear and structured UX workflows.

User Research

Prioritized those that incorporate real user insights through research and usability testing.

Cross-Disciplinary Teams

Chosen teams combine UX, UI, strategy, and technical collaboration.

Industry Expertise

Agencies have demonstrated success in specific sectors like SaaS, eCommerce, FinTech, and healthcare.

Client Feedback

Evaluated using verified reviews, long-term relationships, and client satisfaction.

Innovation and Tools

Favored agencies using modern design tools, accessibility standards, and up-to-date UX practices.

Team Scalability

Selected based on the ability to support both early-stage and enterprise-level projects.

Communication

Agencies were chosen for clear, proactive communication and reliable project management.

Value for Investment

Evaluated on pricing transparency and ability to deliver strong ROI within budget.

Top UX/UI Design Agencies

Explore our curated list of leading UX/UI design agencies known for creating intuitive, user-centered digital experiences.

1. Clay

Clay merges usability with storytelling, creating digital products that balance precision and brand expression. Their aesthetic sensibility makes them ideal for media, culture, and creative-tech projects.

Best for: Startups and enterprises seeking polished, scalable digital products and brand systems powered by UX expertise and emerging technologies.
Clients: Slack, Facebook, Google, Amazon, Zenefits, Cisco, Art Bridges Foundation, Vantara
Budget: $100k+
Hourly rate: $175-$200/hr
Employees: 11-50
Location: San Francisco, CA

2. Mission Control

Mission Control is a senior-led, remote-first studio helping creative startups, media brands, and cultural ventures express their identity quickly and elegantly. Their async process and AI-enhanced workflows make them a nimble partner for new platforms.

Best for: Fast-growing startups in fintech, Web3, and B2B tech looking for AI-enhanced web design, no-code development, and hands-on strategic support.
Hourly rate: $150/hr
Employees: 11–50
Clients: Ambitious startups (fintech, Web3, B2B tech)
Location: Remote, headquartered in San Francisco

3. Momentum Design Lab

Momentum Design Lab specializes in enterprise-grade UX for data-heavy and mission-critical applications. Their product innovation experience aligns naturally with telecom needs—from operational dashboards and workforce tools to advanced customer portals requiring robust IA and workflow precision.

Best for: Product teams seeking senior UX for complex apps, with enterprise-grade delivery and strategy.
Key Clients: Samsung, PayPal, Mastercard, Adobe, Sony, AT&T, Toyota, Ticketmaster, Dell, Belcorp, IATA, Orange, Mohawk, Verizon, Hasbro, Bayer.
Location: San Mateo, California.
Founded: 2002.
Hourly Price: $150–$199/hr.

4. Work & Co

Work & Co is known for building large-scale digital products with flawless execution. Their engineering-led design process makes them well-suited for telecom experiences that require reliability, scalability, and seamless integration across mobile, web, and connected devices.

Best for: Visionary teams seeking to build game-changing products and brands.
Key Clients: IKEA; Apple; Disney; Epic Games; Pfizer; Lyft; Google; Airbnb; Mercedes-Benz; Mailchimp; PGA TOUR; Aesop.
Location: San Francisco, CA, USA.
Founded: 2013.
Team Size: 10–49.
Hourly Price: $150–$200/hr.
Budget: $5,000+.

5. Frog

Frog helps telecom companies rethink complex customer journeys and transform legacy service experiences into unified, human-centric ecosystems. Their strength in service design and large-scale digital transformation makes them ideal for providers modernizing CX across mobile apps, billing flows, support tools, and multi-touchpoint environments.

Best for: Large enterprises seeking design and strategy services.
Key Clients: IKEA, HP, GE, Disney.
Location: Global (Austin, NY, SF, etc.).
Founded: 1969.
Hourly Price: $53/hr.
Budget: $5,000+.

6. IDEO

IDEO brings deep research and service design expertise to help telecom brands reinvent customer relationships and solve systemic experience problems. Their innovation-driven approach is well suited for designing new service models, improving support pathways, and transforming how subscribers interact with complex telecom offerings.

Best for: Fashion, music & hospitality brands needing design + production + merch under one roof.
Key Clients: OXO, Dior, Spotify, Dave Chappelle.
Location: New York City.

7. Huge

Huge combines strategy, UX, and engineering to build large-scale digital experiences that telecom customers rely on daily. Their ability to modernize platforms, streamline onboarding, and unify cross-channel user journeys makes them a strong partner for telecom brands upgrading consumer apps, service centers, and digital sales funnels.

Best for: Brands seeking to create meaningful digital experiences that drive business growth.
Key Clients: Google, NBCUniversal, Planet Fitness, Lowe’s, Foot Locker, Dr. Martens.
Location: Brooklyn, NY, USA.
Founded: 1999.
Team Size: 1,000+.
Budget: $5,000+.
Hourly Price: $150–$300/hr.

8. Code and Theory

Code and Theory excels at translating intricate service ecosystems into clear, intuitive digital experiences — a strong fit for telecom companies navigating digital disruption. Their systems-level approach helps providers simplify plans, improve support flows, and create cohesive digital platforms that feel modern and effortless.

Best for:
Brands seeking innovative digital solutions that drive purposeful change.
Key Clients: Amazon, Qualcomm, Spotify, NBCUniversal.
Location: New York, NY, USA.
Founded: 2001.
Team Size: 250–499.
Hourly Price: $150–$250/hr.
Budget: $250,000+.

9. Instrument

Instrument brings product design, brand clarity, and technical execution together to create smooth, high-performance digital experiences. Their focus on usability and customer-centric design aligns well with telecom needs such as improving account management, simplifying plan selection, and elevating web and app interfaces for millions of users.

Best for:
Brands seeking innovative digital experiences and creative solutions.
Key Clients: Nike, Google, Airbnb.
Location: Portland, OR, USA.
Founded: 2002.
Team Size: 100–249.
Budget: $50,000+.
Hourly Price: $150–$200/hr.

Frequently asked questions

https://www.instrument.com/

Top choices include Clay, Momentum Design Lab, Code and Theory, Instrument, Mission Control, and Frog, known for UX/UI in connectivity, telecom, and enterprise systems.

What do telecom UX/UI design agencies specialize in?

They design digital tools, dashboards, and platforms that make managing telecom networks, customer systems, and IoT devices more intuitive.

Why is UX design important for telecom companies?

Because telecom systems are complex — great UX/UI simplifies data, improves service visibility, and enhances customer engagement.

What types of telecom products need UX/UI design?

Design agencies work on customer portals, network dashboards, self-service platforms, and B2B telecom applications.

How much does it cost to hire a telecom UX/UI agency?

Budgets typically range between $15,000 and $200,000, depending on project size and the level of system integration required.

What should telecom brands look for in a design partner?

Look for agencies experienced in enterprise UX, scalability, and data visualization, with proven telecom or SaaS case studies.

Do these agencies also handle branding or strategy?

Yes, most combine product UX/UI, brand design, and digital strategy, ensuring cohesive identity across web and platform experiences.

How long does a telecom UX/UI project usually take?

Projects often take 10–20 weeks, from research and wireframes to final design systems and developer handoff.

Can UX agencies integrate with existing telecom software?

Absolutely. Many specialize in API-driven design, ensuring new interfaces work seamlessly with legacy platforms and CRMs.

What trends are shaping UX design in telecom?

Trends include AI-powered network monitoring, voice-driven interfaces, predictive analytics dashboards, and 5G service personalization.

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